Overview
Role Description
We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.
Responsibilities
- Greet and escort customers to their tables.
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Inform customers about the day’s specials
- Offer menu recommendations upon request.
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
Qualifications:
- Previous experience as a Waiter/Waitress or in a similar role is preferred
- Hands-on experience with cash register and ordering information system (POS )
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Strong attention to detail and organizational skills
- Ability to work well in a team
- Knowledge of food and beverage menus and presentation standards
- Basic math and cash-handling skills
- Flexibility in working hours, including evenings, weekends, and holidays
- Ability to Upsell additional products when appropriate.
Apply and send your C.V through; hr@yushilihotelkampala.com
