Overview
Job Title: Travel Loan Officer
Location: Yaba, Lagos State, Nigeria
Job Type: Full Time
Duties:
l Evaluate, authorize, and recommend approval of travel-related loan applications.
l Perform cost-benefit and needs analysis of existing/potential customers to meet their financial needs.
l Establish, develop, and maintain positive business and customer relationships.
l Reach out to potential customers through cold calling and other lead generation methods.
l Expedite the resolution of customer problems and complaints to maximize satisfaction.
l Achieve agreed-upon loan approval targets and outcomes within the schedule.
l Coordinate loan processing efforts with team members and other departments, when necessary.
l Develop and implement effective loan strategies to achieve company objectives.
l Set short-term and long-term loan targets and align them with company goals.
l Manage loan pipelines, forecast loan approvals, and report progress to senior management.
l Ensure efficient use of loan processing software and other financial tools.
l Build and maintain strong relationships with key clients and stakeholders.
l Address customer inquiries, resolve issues, and ensure high levels of customer satisfaction.
l Identify opportunities for upselling and cross-selling loan products to maximize revenue.
l Develop and manage the loan budget, ensuring effective allocation of resources.
l Prepare regular loan reports, including approval rates, conversion rates, and revenue forecasts.
Requirements:
l Bachelor’s degree in Finance, Business Administration, Marketing, or a related field.
l Proven experience as a Loan Officer or similar role for at least two (2) years in a Travel Agency.
l Strong understanding of loan processes, strategies, and techniques.
l Excellent leadership and team management skills.
l Proficiency in loan processing software and Microsoft Office Suite.
l Outstanding communication, negotiation, and interpersonal skills.
l Strong organizational and time management abilities.
l Track record of achieving and exceeding loan approval targets.
l Familiarity with financial analytics and reporting tools.
To apply, please send your CV and a cover letter to career@pennylender.com
