Overview

DUTIES:

  • Receive emergency and non-emergency calls and record significant information
  • Address problems and requests by transmitting information or providing solutions
  • Receive and dispatch orders
  • Prioritize calls according to urgency and importance
  • Monitor the status of field units to coordinate and prioritize their schedule
  • Enter data in computer system and maintain logs and records of calls, activities and other information

Requirements:

Must be able to work a flexible schedule that includes occasional evenings, weekends and holidays
Ability to work in a team environment in high pressure situations
Strong written and oral communication skills are essential
Proven experience as dispatcher or relevant position