Overview
We are seeking a smart and active Aftersales Officer (engineer). The ideal candidate must be time-conscious, customer-centric, and proactive in solving issues.
Job Responsibilities
1. Responsible for product repair, testing and maintenance to ensure functionality.
2. Able to read and interpret electronic circuit diagrams and analyze faults based on these diagrams.
3. proficient in using soldering iron and other repair tools to solder and replace motherboard hardware
4. Communicate with customers and technical team to address aftersales technical issues.
5. Assist the technical team improving product design to reduce failure rate.
6. Install solar panels and resolve inverter issues.
7. Familiar with the Installation of both on-grid and off-grid solar installation
Requirements/Qualifications
1. Graduate of Electrical/Electronics Engineering or any course related to electrical technology
2. Minimum 2 years practical experience as an aftersales Engineer or after-sales officer in a solar company
3. Must live close proximity to Ojodu, Ikeja, Ogba, Ojota, Ketu, Agege
4. Strong analytical and problem-solving skills
5. Willing to do on-site/field works
6. Excellent time management, Communication and customer relationship management skill.
7.Excellent communication and teamwork abilities.
8.Skilled in soldering techniques.
9. Familiar with electric circuit faults.
