Overview
Job description
We are seeking a highly motivated and experienced Female Receptionist/ Customer Care Captain to join our marketing team. The successful candidate will be responsible for customer care service.
Duties and responsibilities
· Duty timing 10:30 to 7:00pm
· Keeping detailed and adequate records of customer interactions, transactions, comments, and complaints on written forms or digitally.
· Overseeing production progress of all ongoing projects of our clients and ensuring timely delivery as per commitment and communicating to clients about current project status.
· Handling customer complaints by providing appropriate solutions.
· Follow up with previous or current clients to anticipate their needs.
· Maintain an emphatic, positive, and professional attitude towards the clients at all times.
· Respond promptly and quickly to clients’ requests or inquiries.
· Answer to incoming calls and official What’s App of Brand Fuel
Job-Qualification
Minimum education BA/BBA
Call center or customer service experience preferred
Willingness to participate in training before hire and on-the-job
Excellent listening skills and an empathetic voice and manner
Dedication to customer satisfaction
Basic knowledge of computer software and office systems
Ability to thrive in a fast-paced environment, multitasking while keeping focus on the customer
Familiarity with all of the goods and services offered by the company
Apply Now
Send your resume on
brandfuel.pk@gmail.com
What’s App: 0321-7771163
www.brandfuelad.com
Job Type: Full-time
Pay: From Rs15,000.00 per month
Ability to commute/relocate:
Gujranwala: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor’s (Required)
Experience:
receptionist: 2 years (Required)
