Overview
Customer Service Representative Intern
Location: Pretoria, South Africa
Company: Horizon Outsourcing Partners
Are you passionate about delivering exceptional customer experiences? Are you eager to kickstart your career in a dynamic and fast-paced environment? Horizon Outsourcing Partners is looking for enthusiastic individuals to join our team as Customer Service Representative Interns!
About Us
At Horizon Outsourcing Partners, we specialize in providing innovative outsourcing solutions tailored to meet the needs of our clients. Based in the heart of Pretoria, we take pride in fostering a culture of growth, collaboration, and excellence.
What You’ll Do
As a Customer Service Representative Intern, you will:
Provide top-notch customer service through various communication channels, including phone, email, and chat.
Resolve customer inquiries and issues promptly and professionally.
Assist in maintaining accurate records of customer interactions.
Collaborate with team members to improve processes and enhance customer satisfaction.
Support administrative tasks related to customer service operations.
What We’re Looking For
Education: Currently enrolled in or recently completed a diploma or degree program in Business, Communication, or a related field.
Skills: Strong communication, problem-solving, and interpersonal skills.
Attitude: A positive, customer-focused mindset with a desire to learn and grow.
Tech-Savvy: Proficient in MS Office and comfortable with digital communication platforms.
Availability: Ability to commit to a full-time internship based in Pretoria.
Why Join Us?
Gain hands-on experience in a professional customer service environment.
Work with a supportive and experienced team.
Develop skills that will set you apart in today’s competitive job market.
Opportunity to transition to a permanent position based on performance.
How to Apply
If you’re ready to take the first step in building your career, send your CV and a cover letter to; helpdesk@horizonoutsourcingpartners.co.za, with the subject line “Customer Service Representative Intern Application.”
Don’t miss out—apply today and let’s shape the future together!
Horizon Outsourcing Partners: Where Your Growth Matters.
About Horizon Outsourcing Partners
Our Mission
To empower businesses by delivering innovative, reliable, and cost-effective outsourcing and HR solutions that drive growth and long-term success.
Our Vision
To become the leading outsourcing and HR partner in Africa, recognized for our commitment to excellence, ethical practices, and trans formative impact on the businesses we serve.
Core Values
Excellence: We deliver services of the highest quality, ensuring our clients achieve superior results.
Integrity: Honesty and transparency are at the heart of everything we do.
Innovation: We embrace change and continuously evolve to meet the dynamic needs of the market.
Collaboration: We work closely with our clients, fostering trust and long-lasting relationships.
Empowerment: We invest in our people, cultivating a culture of growth and development.
Our Services
1. Outsourcing Solutions
Customer Support: End-to-end customer interaction management through phone, email, and chat.
Administrative Support: Streamlining back-office operations for efficiency and accuracy.
Data Entry & Management: Accurate and timely handling of data to ensure smooth operations.
2. Human Resource Management
Recruitment & Talent Acquisition: Finding the right talent to match your business needs.
Payroll Management: Ensuring accurate and timely employee compensation.
Employee Training & Development: Equipping teams with skills to excel in their roles.
HR Compliance & Advisory: Keeping your organization aligned with labor laws and best practices.
