Overview
We wish to employ the service of a receptionist who would be responsible for taking bookings, check guests in and out of the hotel, allocate rooms and keys, Manage reservations and cancellations,Answer and forward phone calls and to ensure that guests have a pleasant stay.
DUTIES AND RESPONSIBILITIES
Assigns guests to the proper rooms upon check-in.
Answers customer queries via phone, online, or in person.
Manages phone and online reservations and event bookings.
Processes customer payments and verifies credit card information.
Maintains accurate records of bookings and payments.
QUALIFICATIONS
Excellent written and oral communication skills.
Highly organized.
Strong organizational and multitasking abilitie
Positive attitude.
neatness and consistent punctuality.
About DoubleTree by Hilton Cape Town - Upper Eastside
Set in a modern building, this upscale hotel is 6 km from the Cape Town International Convention Centre and 13 km from Table Mountain.
The polished rooms offer custom-designed beds, free Wi-Fi and flat-screen TVs, plus minifridges, and tea and coffeemaking facilities. Suites add microwaves, and living and/or dining areas; some are split level and 1 has a terrace. Room service is available.
