Desktop Engineer

Overview

Job Title: Desktop Support Engineers (ON-SITE)

Location: 325 N Bridge St, Marietta PA, 17547 United States and

553 Old Corvallis Road, Hamilton, MT 59840, USA

Language Requirement: English Fluent

Schedule: Mondays-Fridays ( Official Business Hours)

Duration: One year

 

Job Description

Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-5 Years’ experience in Windows Desktop support.