Senior Solution Architect

Overview

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About the Company
Sanity is a modern content management system chosen by industry-leading companies like PUMA, AT&T, Burger King, Tata, and Figma. Sanity creates a competitive advantage by optimizing content experiences and operational efficiency across marketing, support, e-commerce, and more. Backed by an unparalleled developer experience, Sanity is fully composable through APIs that sync any data source, enrich content, and connect to all distribution channels. As the most customizable content platform available, developers have the freedom to build content management interfaces that maximize teams’ efficiency and impact.

About the job
Your team ensures that enterprise customers are successful and happy using Sanity. This means working closely with technical leaders at our customers to align their strategic goals with implementation details; facilitating brainstorming sessions between editors, designers, and developers; and helping developers make decisions for their unique business needs.

In this role you will take ownership of your customer relationships and drive both internal and external conversations.  You’ll also have the opportunity to learn more and develop expertise on the people side of technology.

What you would do:
Lead onboarding workshops that are customized to each customer’s needs and background.
Proactively develop relationships with technical and product stakeholders at our customers.
Meet regularly with technical customers to demonstrate how new features work for the customer’s specific needs, answer their questions, and help them plan their Sanity implementation.
Work with account managers to develop expansion opportunities at existing customers
Support the new account sales cycle through technical workshops and proof of concept development
Create and share examples to help customers understand concepts and implement more quickly
Develop and maintain guides and learning modules to address common topics
Develop and maintain plugins for common integrations and implementation patterns
Represent clients’ requests and requirements to the internal product team
Work with Support Engineering to work through customer challenges and unblock specific scenarios
Support marketing and product research teams to connect  with relevant customers and planning events and webinars
About you:
Based in: Remote in Europe
3-5 years of experience in a software development role
Advanced experience with at least one of the following frameworks: React, Vue, Angular, Astro
Familiar with backend architecture and SaaS platform integrations
Outstanding communication skills, both verbally and in writing
Proven experience developing solutions with customers
Problem solving skills with a result oriented mindset
Exceptional organizational and time management skills
Structured with a strong attention to details
Bonus: experience in a B2B customer-facing role, such as consulting or account management
Bonus: you have used Sanity in production
Not sure you’re exactly what we’re looking for in this role? Apply anyway!

Apply to the position here!

What we can offer:
A highly-skilled, inspiring, and supportive team
Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
A global, multi-culturally diverse group of colleagues and customers
Comprehensive health plans and perks
A healthy work-life balance that accommodates individual and family needs
Competitive salary and stock options program