Overview
Job Title: Sales Officer
Location: Yaba, Lagos State, Nigeria
Job Type: Full Time
Duties
l Present, promote and sell products/services using solid arguments to existing and prospective customers
l Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
l Establish, develop and maintain positive business and customer relationships
l Reach out to customer leads through cold calling
l Expedite the resolution of customer problems and complaints to maximize satisfaction
l Achieve agreed upon sales targets and outcomes within schedule
l Coordinate sales effort with team members and other departments.
l Develop and implement effective sales strategies to achieve company objectives.
l Analyze market trends, competitor activities, and customer needs to refine sales plans.
l Set short-term and long-term sales goals and align them with company targets.
l Recruit, train, and mentor a high-performing sales team.
l Monitor sales metrics and analyze data to make informed decisions.
l Manage sales pipelines, forecast sales, and report progress to senior management.
l Ensure efficient use of CRM software and other sales tools.
l Build and maintain strong relationships with key clients and stakeholders.
l Address customer inquiries, resolve issues, and ensure high levels of customer satisfaction.
l Identify opportunities for upselling and cross-selling to maximize revenue.
l Work closely with the marketing team to develop promotional campaigns and lead generation strategies.
l Provide feedback on marketing materials and campaigns based on sales team and customer inputs.
l Develop and manage the sales budget, ensuring effective allocation of resources.
l Monitor expenses and implement cost-saving measures where applicable.
l Prepare regular sales reports, including sales volume, conversion rates, and revenue forecasts.
l Present insights and recommendations to senior management to drive business decisions.
l Qualifications:
Requirements
l Bachelor’s degree in Business Administration, Marketing, or related field.
l Proven experience as a Sales Officer or similar role for at least three (3) years in a fast-paced environment.
l Strong understanding of sales processes, strategies, and techniques.
l Excellent leadership and team management skills.
l Proficiency in CRM software and Microsoft Office Suite.
l Outstanding communication, negotiation, and interpersonal skills.
l Ability to analyze data and make data-driven decisions.
l Strong organizational and time management abilities.
l Track record of achieving and exceeding sales targets.
l Familiarity with sales analytics and reporting tools.
To apply, please send your resume and a cover letter to career@pennylender.com explaining why you are the ideal candidate for this position.
