Overview
We are seeking a highly motivated and customer-focused Customer Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service and ensuring customer satisfaction across various channels. This role is essential in maintaining positive customer relationships and enhancing the overall customer experience.
Qualifications:
Proven experience of 1 year in a customer support or service role.
has great command on English language
Excellent communication and problem-solving skills.
Strong interpersonal skills and the ability to remain calm under pressure.
Proficient with customer service software (e.g., Zendesk, Freshdesk).
Ability to handle multiple tasks and manage time effectively.
Basic technical troubleshooting skills (for tech-related positions).
Multilingual skills are a plus.
Preferred Qualifications:
Bachelor’s degree in Communications, or a related field.
Experience in a fast-paced, high-volume customer support environment.
Benefits:
Competitive salary and incentives.
Opportunities for career growth.
Drop your CV at recruizzpk@gmail.com
or WhatsApp at +92 327 7689322
