Overview
We are seeking a highly organized and proactive Administrative Client Relationship Manager to join our dynamic team. This role is pivotal in ensuring seamless communication and fostering strong relationships with our clients. The ideal candidate will have a passion for client service, exceptional organizational skills, and the ability to manage multiple tasks efficiently. Our company is renowned for its innovative approach in the technology sector, providing cutting-edge solutions that empower businesses to achieve their goals. We pride ourselves on our collaborative work environment and commitment to employee growth and development.
Responsibilities:
– Serve as the primary point of contact for clients, ensuring their needs are met with efficiency and professionalism.
– Develop and maintain strong, long-lasting client relationships by understanding their business needs and objectives.
– Coordinate with internal teams to ensure timely delivery of products and services according to client requirements.
– Prepare regular reports on account status and communicate these updates to clients.
– Assist in resolving client issues and complaints promptly to maintain high levels of client satisfaction.
– Organize and participate in client meetings, both virtual and in-person, to discuss project progress and address any concerns.
– Maintain accurate client records, including contracts, communications, and other relevant documentation.
– Identify opportunities for upselling or cross-selling additional services to existing clients.
Description:
– Experience: A minimum of 2 years of experience in client relationship management or a similar role within the technology sector.
– Education: Bachelor’s degree in Business Administration, Communications, or a related field is a plus.
– Skills:
– Exceptional communication and interpersonal skills.
– Strong problem-solving abilities with a client-focused mindset.
– Proficiency in CRM software and Microsoft Office Suite.
– Ability to manage multiple projects simultaneously while maintaining attention to detail.
– Strong organizational skills with the ability to prioritize tasks effectively.
– Attributes:
– Self-motivated with a proactive approach to managing client relationships.
– Ability to work independently as well as part of a team.
– High level of integrity and professionalism in handling confidential information.
How to Apply:
If you’re excited about this opportunity, please submit your resume to mark@tyconfoundryco.com.
